Privacy Policy for LumaPeptides
At LumaPeptides, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or interact with our website. If you have any questions or concerns, please contact us at support@lumapeptides.com.
Information We Collect
When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping details, and phone number. We also collect usage data including your IP address, browser type, date/time stamps, pages visited, and referring/exit pages. This information helps us improve our site performance and user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, track user behavior, and enhance functionality. Cookies allow us to personalize content and monitor how visitors engage with our site. You can manage or disable cookies through your browser settings.
Use of Information
Your information is used strictly to fulfill orders, improve website functionality, provide customer support, and communicate with you regarding updates, promotions, and new product releases. We do not sell, rent, or share your personal data with third-party marketers.
Marketing and Communications
If you opt in to receive marketing emails or newsletters, you may receive updates about new products, special offers, and research content. You can unsubscribe at any time by clicking the link in our emails or by contacting us directly at support@lumapeptides.com.
SMS Messaging
By opting in to our SMS/text message service, you consent to receive messages related to your orders, account updates, and promotional content. Message frequency may vary. You can opt out at any time by replying STOP or emailing support@lumapeptides.com. Message and data rates may apply based on your carrier plan.
Data Security
We implement industry-standard SSL encryption and secure payment gateways to protect your information. All sensitive data is transmitted securely and stored with limited access. We only share necessary information with trusted partners involved in order processing and shipping.
Third-Party Services
LumaPeptides does not partner with advertising networks or unrelated third-party services. Any service providers we work with (e.g., payment processors) have access only to the information required to perform their function and are contractually obligated to maintain confidentiality.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. To do so, simply email us at support@lumapeptides.com. You can also manage your preferences regarding marketing and SMS communications at any time.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates your acceptance of those updates.
Thank you for choosing LumaPeptides. We value your trust and are committed to protecting your privacy as you explore the frontiers of scientific research with us.