LumaPeptides Refund and Return Policy
At LumaPeptides, we are committed to delivering premium research-grade compounds with the highest standards of quality and care. Due to the sensitive and perishable nature of our products, we are unable to accept returns once items have been shipped.
If your order arrives with any issues—such as missing, incorrect, or damaged items—please reach out to us immediately at support@lumapeptides.com. Our team is here to make it right and ensure your complete satisfaction with both our products and service.
Order Cancellations
Cancellations may be requested by email prior to shipment. Once an order has been processed and dispatched, it cannot be canceled. If you need to make changes to your order, contact us at support@lumapeptides.com as soon as possible and we will do our best to assist.
We appreciate your trust in LumaPeptides and thank you for your understanding and support.